If on mobile, please scroll down to view our FAQ's before submitting a query. For general enquiries or for issues regarding an order placed on our website please fill out the form below.
For complaints about any of our products purchased in store please email our Complaints Department
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Frequently asked questions
Where is my order?
After placing your order with us, you’ll receive a shipping number that enables you to track your sweet treats online. If your number isn’t live, your order might not have been picked up by the courier (Parcelforce) yet – so please check back in again the next morning. We promise it’ll be worth the wait!
Why isn't my discount code working?
Our 10% discount code is a one time use code, valid for your first purchase only. If you are making your first purchase and it still appears to be invalid, please check for any spaces before or after the code in the text box.
Are your bars gluten free?
Our bars may contain gluten, so unfortunately they’re not suitable for people who are gluten intolerant. Keep your eyes peeled for future gluten free products though ☺
Are Skinny Bars vegetarian/vegan friendly?
The good news is that all of our bars are vegetarian friendly! But we’re afraid they’re unsuitable for vegans. We’re working on that though…
Where do you deliver your bars to?
Fabulous news – we deliver to all over the UK and Ireland! When it comes to other international orders, please contact email@example.com for more info about where specifically we can ship to.
Where else can I buy Skinny Bars?
Our bars can be found on the shelves of these stockists:
Skinny Whip: Home Bargains, B&M Bargains, Heron Foods, Iceland, Dealz/Poundland, The Range, Farmfoods
Skinny Crunch: Home Bargains, B&M Bargains, Heron Foods, Dealz/Poundland, The Range
Skinny Dream: Exclusively in Iceland
We’ll keep you updated if they hit the shelves of any other stores! Don’t forget you can also order your bars right here on our website.